How Kazakhmys Group
launched a major project to train its employees online

Currently, there are over 120 various training courses running by the company. Keep reading to find out what opportunities and benefits this brings to the company and its employees.

First, we need to provide some context. Today, there is a significant gap between the theoretical knowledge that students graduate with and the practical skills they need to work. Typically, graduates enter their new jobs with very limited practical experience and a lack of understanding of real-world work processes. At the same time, many experienced workers who've been with the company for a long time are retiring, making mentoring programs and sharing of experience impossible.

With this in mind, Kazakhmys decided to move away from the offline, classroom-based training format to an online training format that could provide a single standard of both professional development and industrial safety rules for all employees. The main challenge was to make the entire training process interactive and engaging for young employees from their first day on the job.

Another task was to explain in a simple and understandable way the basic safety rules for those types of work where high risks are involved. Often, important information was stored in multiple sources, such as different instructions, regulations, and other documents. It was not always quickly accessible, nor was it always presented in a consistent and understandable way. The challenge was to identify the key information needed for each job position and present it in a video format making it truly useful.

With the goals set, it was just a matter of finding the right solution. And that’s the moment when CleverLMS showed up!

Kazakhmys got its own branded mobile app, designed by the CleverLMS team specifically for their needs. Using the app to provide corporate education, the company covers over 15 types of its internal positions through its interactive and comprehensive training courses. Each course is 10 to 30 minutes long, making it easy and convenient for employees to get the information.

The mobile-friendly platform allows employees to have everything they need to do their jobs in one place and right at their fingertips — on a computer or smartphone.

They have a constant online and offline access to:

• Interactive training materials, tests, and assessments;
• Technical documentation, manuals, and video tutorials required for work;
• Corporate calendar where they can request to attend upcoming events;
• Professional development and occupational safety courses;
• Company news feed and messaging with the coworkers.

The courses are divided into several categories based on content. Kazakhmys' experienced employees make videos in the mines or on the production line, explaining safety rules, sharing tips and showing how certain processes or equipment work. It's important to note that all training materials are always available when needed on the job. All you have to do is open the app — simple as that.

Hundreds of company employees, including miners, engineers, and managers, have already completed training using the app. They've shown a high level of interest and provided really good feedback on the app, saying it's useful and easy to use. And the numbers speak for themselves — for all the courses completed, the average user rating is now 4.8/5.

The training courses are developed together with the company's most qualified experts — experienced workers and veterans who have something to pass on to new employees. This year, the company plans to bring in outsourced experts from other companies to help develop the courses and share international practices and experience from world-class companies.