Technical support is included in the subscription price
Admin support
throughout the subscription period
Users support
3 months free
Our technical support team is always happy to help, whether you've forgotten your password, cant figure out how to upload a course, or something just isn't working.
1 500 000 +
users
2 500 +
admins
100%
of cases are resolved in 2,5h
Our work approach is based on the following principles
Customer care
We do everything for our clients to ensure that they are completely satisfied in the shortest time.
Every request is important
We understand the urgency and importance of each request. We have clear rules for prioritizing requests and provide feedback to the customer on the timeframe for resolving an issue.
We are experts
We know everything about Clever LMS and share that information with you, including who you can contact for third-party inquiries.
Teamwork
Our main goal is to make our customers happy with our tools and services. Each member of our team is here to help you with any questions you may have.
Meet our heroes!
These are our highly-qualified experts who are always ready to answer your questions and find the best solution.
"Still have questions about the platform?"
Martina
"We've received your request and will get back to you with feedback asap"
Victor
"The report will be ready by 2 pm today"
Sylvain
"I have forwarded your request to our developers. They'll get back to you in 10 minutes"