Onboarding directly impacts the productivity, engagement, and retention of the new hire. For example, a tech company might have a comprehensive onboarding program that includes classroom training on their products, one-on-one mentoring with an experienced team member, and social events to introduce the newcomer to the team.
IT companies are prone to having smaller, tight-knit teams within large departments, so Buffer
’s experience of including every team member into the onboarding process can also work for small businesses. It ensures quicker integration and reinforces learning for the new employee, and gives the sense of significance to the rest of the team as well.
In contrast, a retail store might have a more hands-on employee onboarding process, with the newcomer placed on the shop floor to learn about the products, customer service, and store operations. In fact, Walmart
’s orientation day is a jam-packed schedule of sales and communication training, as well as diving into the company’s culture.
Regardless of the industry or company size, a well-thought-out onboarding process should leave the new member feeling confident, capable, and part of the team.